Help Center

Frequently Asked Questions

Shipping & Delivery

Do you ship internationally?

What are my delivery options?

When will I receive my items?

Do you send order and shipping confirmation emails?

Can I track my order?

Why have I not received a shipping confirmation email for my purchase?

I only received one item. Where is the rest of my order?

What if I used an incorrect shipping address?


What payment method do you accept?

How secure is my payment?

Are there any exchange rates?

Will I have to pay any customs fees?


Will you be adding more products?

How do you ensure the quality of your products?

How do I order your products?

Returns & Refunds

What if I wish to cancel my order?

Can I return or exchange an item?

What do I do if I have missing Items in my order?